QWiki: need for QnA & wiki to Co-exist

Abstract

Access to knowledge has never been as easy and quick as it has been in the 21st century. With the advent of the Internet and crowdsourced knowledge building portals such as Wikipedia, Stack Exchange, Quora, and GitHub, information is just a click away. It is interesting to observe that the crowd builds these information repositories and not the experts. Information accumulation on a wiki-like portal and discussions on the QnA forum function independently as collaborative knowledge building practices. There is a need to understand the best possible practices to acquire and maintain knowledge in such crowdsourced portals. In this paper, we introduce QWiki, a novel approach of integrating a wiki-like portal and a QnA forum, seeking the union of aforementioned independent collaborative practices. The experimental analysis demonstrates that QWiki helps in knowledge acquisition and knowledge building process. The proposed model highlights the importance of interaction between a wiki-like portal and a QnA forum