Understanding users attitude towards information technology application in university libraries

Abstract

In the present study, researchers aim to understand the attitude of users towards information technology application in two university libraries of north India, namely Himachal Pradesh University, Shimla and Panjabi University, Patiala. Survey method of research was used to collect data from the users. The sample consisted of 391 users, which included PG Students, Research Scholars and Faculty Members in the Faculties of Social Sciences and Sciences in both the universities. The data were collected through structured questionnaires and further analysed using the Chi-Square test and Kruskal-Wallis test. The data analysis and discussion reveals that despite a few number of library users being involved in the decision-making of IT application in libraries and availability of few training programmes on the know-how of IT systems, a positive attitude towards information technology application prevails among the library users in both the university libraries. In the end, some key recommendations are presented for deriving more benefits from future IT initiatives in libraries.