Emergency response with proactive Crowd-Sourcing reverse-111

Abstract

In this paper, we demonstrate the use of Reverse-111, a proactive crowd sourcing system which takes into account the fact that several users might be co-located with an emergency and can be contacted by an Emergency Response Centre (ERC), to provide relevant and useful information pertaining to an emergency situation. We have co-developed a variety of first responder agents who can participate within a response simulation wherein participation is solicited from local citizens in a crowd. Cell-phone records are used to identify the location of callers on the ground and choose people close to an emergency scene in order to obtain information about the emergency and issue early warnings about changing resource requirements.